Quick answer
To fix Genshin Impact stuck on loading screen, restart the game, verify files, clear temporary cache, and test offline or another region if the loading step depends on servers.
Quick fixes
- Force close the game and restart the device.
- Verify or repair Genshin Impact files from the launcher.
- Clear shader, download, or launcher cache if the game keeps hanging at the same point.
- Disconnect VPN and test another region or network.
- If the problem began after a patch, check status channels before reinstalling.
Common symptoms
- Genshin Impact stays on a loading screen longer than usual.
- The loading icon moves, but the game never reaches the menu or match.
- The issue started after an update, crash, or server event.
Why this happens
- The game is waiting for a server response.
- A local cache or shader file is corrupted.
- An update left partial or mismatched files.
- Network routing is blocking a required service.
Platform-specific steps
PC
- Restart Windows, then open Genshin Impact without overlays for one test.
- Verify or repair Genshin Impact from its launcher.
- Update GPU, audio, network, or controller drivers based on the symptom.
Mobile
- Force close Genshin Impact.
- Switch between Wi-Fi and cellular data.
- Update the app from the store before retrying.
FAQ
What is the fastest Genshin Impact stuck on loading screen fix?
To fix Genshin Impact stuck on loading screen, restart the game, verify files, clear temporary cache, and test offline or another region if the loading step depends on servers.
Should I reinstall Genshin Impact to fix stuck on loading screen?
Reinstall Genshin Impact only after restarting, checking service status, repairing game files, and testing without overlays or VPN tools. Most stuck on loading screen cases do not need a full reinstall.
Why does Genshin Impact show stuck on loading screen?
Common causes include the game is waiting for a server response, but the exact reason depends on your platform, launcher, network, and recent updates.